The Transitions Webinar series has made it clear that there is an impending generational shift in Workers’ Compensation as more and more industry experts retire in the coming years. There needs to be a plan in place to attract new employees while retaining the vast knowledge and experience of retiring workers. We are in a unique time of digital transformation where most workers have been required to find more efficient ways of doing business with different tools, however, Workers’ Compensation is lagging behind many other industries when it comes to innovating with new technology.
Many organizations recognize that better technology, analytics, user interfaces and transparency can be a competitive advantage, but the industry as a whole has been slow to adapt. In order for Workers’ Compensation to continue to progress and deliver better outcomes, there must be a plan in place for technology to play a critical role.
Our panelists will pass on some of their thoughts and prior experiences regarding innovation and what this means for industry technology and the next generation of the Workers’ Compensation workforce. This session will discuss what obstacles are standing in the way of new technology in the industry and how your business can work towards better outcomes while improving engagement with current and future employees.